NCR Online
Ordering Privacy Policy
NCR ("we", "our" or
"NCR") is committed to protecting the privacy of all visitors to
our online ordering application and all visitors who access our website or
services through any mobile application (together, "Website").
Please read the following privacy policy which explains how we use and protect
your information.
By visiting and/or ordering services on this
Website, you agree and where required you consent to the collection, use and
transfer of your information as set out in this policy.
1.
INFORMATION THAT WE COLLECT FROM YOU
1. When
you visit the Website or make an order through the Website, you may be asked to
provide information about yourself including your name, contact details and
payment information such as credit or debit card information. We may also
collect information about your usage of the Website and information about you
from the messages you post to the Website and the e-mails or letters you send
to us.
2. By
accessing our information and/or services using mobile digital routes such
as (but not limited to) mobile, tablet or other devices/technology including
mobile applications, then you should expect that our data collection and
usage as set out in this privacy policy will apply in that context too. We may
collect technical information from your mobile device or your use of our
services through a mobile device, for example, location data and certain
characteristics of, and performance data about your device, carrier/operating
system including device and connection type, IP address, mobile payment
methods, interaction with other retail technology such as use of NFC Tags, QR
Codes or use of mobile vouchers.
2. USE
OF YOUR INFORMATION
1. Your
information will enable us to provide you with access to the relevant parts of
the Website and to supply the services you have requested. It will also enable
us to contact you where necessary concerning our services. We will also use and
analyze the information we collect so that we can administer, support, improve
and develop our business, for any other purpose whether statistical or
analytical and to help us prevent fraud. Where appropriate, now and in the
future you may have the ability to express your preferences around the use of
your data as set out in this privacy policy and this may be exercised though
your chosen method of using our services, for example mobile, mobile
applications or any representation of our Website.
2. We may
use your information to contact you for your views on our services and to
notify you occasionally about important changes or developments to the Website
or our services.
3. We may
contact you via in-app messaging to provide updates on order status as well as
provide offers.
4. Where
you have indicated accordingly, you agree that we may use your information to
let you know about our other products and services that may be of interest to
you including services that may be the subject of direct marketing and we may
contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.)
as well as by e-mail.
5. Where
you have indicated accordingly, you agree that we may also share information
with third parties (including those in the food, drink, leisure, marketing and
advertising sectors) to use your information in order to let you know about
goods and services which may be of interest to you (by post, telephone, mobile
messaging (e.g. SMS, MMS etc.) and/or e-mail) and to help us analyze the
information we collect so that we can administer, support, improve and develop
our business and services to you.
6. If you
do not want us to use your data in this way or change your mind about being
contacted in the future, please let us know by updating your profile
settings accordingly.
3.
DISCLOSURE OF YOUR INFORMATION
1. The
information you provide to us will be transferred to and stored on our servers.
2. Third
parties process information such as credit card payments and provide support
services related to payments for us. In addition, we may need to provide your
information to any restaurants ("Partner Restaurants") that you have
placed your order with. By submitting your personal data, you agree to this
transfer, storing or processing. We will take all steps reasonably
necessary to ensure that your data is treated securely and in accordance with
this privacy policy.
3. If you
have consented we may allow carefully selected third parties, including
marketing and advertising companies, our affiliates and associates, to contact
you occasionally about services that may be of interest to you. They may
contact you by telephone, SMS as well as by e-mail. If you change your mind
about being contacted by these companies in the future, please let us know
by updating your profile accordingly.
4. If our
business enters into a joint venture with, purchases or is sold to or merged
with another business entity, your information may be disclosed or transferred
to the target company, our new business partners or owners or their advisors.
5. We may
use the information that you provide to us if we are under a duty to disclose
or share your information in order to comply with (and/or where we believe we
are under a duty to comply with) any legal obligation; or in order to enforce
our Website Terms and any other agreement; or to protect the rights of NCR,
Partner Restaurants or others. This includes exchanging information with other
companies and other organizations for the purposes of fraud protection and
prevention.
4.
SECURITY AND DATA RETENTION
1. We take
steps to protect your information from unauthorized access and against unlawful
processing, accidental loss, destruction and damage. We will keep your
information for a reasonable period or as long as the law requires.
2. Where
you have chosen a password which allows you to access certain parts of the
Website, you are responsible for keeping this password confidential. We advise
you not to share your password with anyone.
3. Unfortunately,
the transmission of information via the internet is not completely secure.
Although we will take steps to protect your information, we cannot guarantee
the security of your data transmitted to the Website; any transmission is at
your own risk. Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorized access.
5.
ACCESSING AND UPDATING
1. You
have the right to see the information we hold about you ("Access
Request") and to ask us to make any changes to ensure that it is accurate
and up to date. If you wish to do this, please use account section of the
Website.
6.
CHANGES TO OUR PRIVACY POLICY
Any changes to our Privacy Policy will be
posted to the Website and, where appropriate, through e-mail notification.